Page Last Updated: April 2026
TUI’s Holidays for Heroes initiative is designed to reward UK key workers including NHS staff with access to exclusive savings and occasional competitions.
Offers change over time, but the core idea is simple: book through the dedicated portal (or approved partner routes) and your eligible discount is applied automatically.
Do TUI do NHS discounts?
Yes. TUI has an NHS/key worker route via Holidays for Heroes, where eligible savings are applied through the dedicated portal and eligibility checks.
Who can use TUI Holidays for Heroes?
Eligibility can vary slightly depending on the specific offer, but it commonly includes NHS employees and other key worker groups. If you’re eligible, you’ll usually verify this during the booking journey (for example, by using a work email or a unique code).
Who are Clapforourcarers.co.uk?
Clap For Our Carers was a nationwide campaign launched in the UK during the Covid 19 pandemic to show appreciation for NHS staff and other key workers. Members of the public were encouraged to stand outside their homes every Thursday evening to applaud frontline workers in recognition of their efforts and dedication during the health crisis. You can read our Wikipedia page or have a look at our about us page.
Step by Step Guide
Step 1: Start on the Holidays for Heroes portal. This part matters because the discount is often linked to the route you take into the booking process. If you go straight to the main TUI website without using the portal, the NHS offer may not appear at all. Before searching for a trip, make sure you have entered TUI through the correct Holidays for Heroes page.
Once you are on the portal, search for your holiday as you normally would. Enter your destination, travel dates, departure airport, number of travellers, and any other details you need. You can then browse the available holidays and compare prices, hotels, and board types in the usual way. Take your time here, because the discount will only be worthwhile if the base holiday itself is right for your budget and plans.
Step 2: After you have chosen your holiday, continue through the booking steps until you reach checkout. At this stage, you may be asked to verify that you are eligible for the Heroes offer. This can happen in different ways depending on the promotion. In some cases, you may need to use an NHS email address. In others, you may be given a unique code or follow an automatic validation process through the portal.
Step 3: Before making payment, check your booking summary carefully. Look through the price breakdown and confirm that the Heroes discount has been applied. Do not assume it has gone through automatically. If the reduction is not showing, it is better to pause and review the steps you followed rather than complete the booking at the full price by mistake.
Step 4: Once you can see the discount in your summary, go ahead and complete the booking. Enter your payment details, confirm the passenger information, and finish the purchase as normal. After that, save a copy of everything for your records. A screenshot of the final price and your confirmation email can be useful if you ever need to query the booking or prove that the NHS discount was included.
It is also a good idea to double-check the terms of the offer before you book. Some discounts only apply to selected holidays, dates, or minimum spend levels. Reading the small print can help you avoid confusion and make sure you know exactly what is included in the deal.
How to claim the TUI NHS discount is usually a simple process, but it is worth following each stage carefully so you do not miss the offer during the booking journey.
Visit the latest TUI Heroes Deals – Save up to £200 on Bookings
How much can NHS staff save with TUI Heroes?
Savings depend on the specific promotion running at the time. Some Heroes campaigns offer a fixed amount off qualifying bookings (with minimum spend rules), while others may include smaller discounts on lower-value bookings. The key thing is that the portal is intended to show prices with any applicable savings already included.
Blue Light Card and other ways NHS staff may get TUI savings
If you’re eligible for Blue Light Card, it’s also worth checking for any live TUI offers there. Like all discount platforms, these deals can change, so treat it as a “check before you book” option rather than a guaranteed year-round discount.
TUI holiday competitions and giveaways
TUI has run competitions and giveaways at different points, including chances to win money off holidays. If you like entering prize draws, it can be worth keeping an eye on TUI announcements and newsletters, as these promotions may be separate from Heroes discounts.
What is TUI Holidays for Heroes?
It’s a key worker programme that offers eligible groups, including NHS staff access to exclusive holiday savings and sometimes related promotions.
Who can apply for TUI Holidays for Heroes?
Eligibility typically includes NHS employees and other key worker groups such as emergency services and armed forces. Exact eligibility can vary by offer.
How do key workers access Holidays for Heroes offers?
Usually by booking through the official Heroes portal and completing the eligibility verification step during checkout (such as using an NHS email or unique code).
Are Holidays for Heroes offers available all year?
Not always. Some discounts and perks run continuously, while other promotions launch for limited periods or with specific travel date windows.